Would you open an automobile dealership and have no sales people?

The answer is NO!

So, why would you have a website with no live interaction?

Convert more visitors and decrease your marketing costs per sale, it is a proven and documented fact that customers that get live pre-sales support are more likely to buy!

LiveChatAgent
Our highly skilled LiveChatAgent greet your visitors when they visit your website and assist them through their entire stay. They help them navigate through your site. Increased customer interaction translates into improved customer satisfaction and generation of incremental revenue per customer. Using our efficient agents to retain a comprehensive database &/or qualified lead furnished with valuable and relevant information from site visitors can be instrumental in executing a successful marketing campaign. Extracting personal information out of customers is a formidable task which our agents accomplish proficiently. They engage visitors in a live personalized chat and gather the information you need to close the deal.

We make the process simple and affordable while maintaining 100% client satisfaction. We work with your organization to create 10-20 Frequently Asked Questions (FAQs) and their corresponding answers, a basic 3-tier script. (A “Greeting”, a “Body”, a “Close”) and 5-10 input fields that you need to qualify a lead. (Name, Email, Phone, etc…). As the above process commences we will begin training our agents on your business model and the main objective. We spend quality time with our agents. We set up a “dummy” site to act as customer and coach.

We guarantee a minimum of 90% up time and we will back that with a pro-rated refund for any downtime of more than 10%. Once the solution is live you will receive instantaneous emails, which include your input fields, time of chat and agent name.

iClickToTalk
The state of the art iClickToTalk solution connects customers and vendors. The service is available on your dealer website where customers can input their phone numbers and create a request for you to call them. When activated, the iClickToTalk service calls your chosen "ring-to" number alerting them of the call request. When the dealer accepts the call, iClickToTalk calls the customer's telephone and immediately connects them to the sales person.

It is easy to use with an immediate, "Talk by Phone" button available instead of interrupting the sales process by stopping to physically dial the phone or write the number down.

From the moment you receive your first live customer from iClickToTalk, you will immediately realize higher returns on all of your marketing efforts.


Key Advantages of Using LiveChatAgent & iClickToTalk in Auto Sales:

• Live Sales 24/7

• Agents monitor the dealership website for chat requests 24 hours a day, 7 days a week, even while the dealership is closed.

• Send Brochures and Promotions

• Show your website visitors manufacturer brochures and offer them special discounts and promotions.

• No more lost sales when buyers want answers to questions fast

• Always available even when you're not

• Lower customer abandonment due to long "on-hold" times or busy signals


Contact sales@zbpo.com if you would like to start increasing your website sales. We are so confident that you will increase your sales and customer satisfaction that we are willing to offer you a 2 week free trial of our services. Contact us today to find out how to get started.